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Title

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ERP Project Manager

Description

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We are looking for an experienced ERP Project Manager to lead and manage the implementation of Enterprise Resource Planning (ERP) systems across various departments within our organization. The ideal candidate will have a strong background in project management, a deep understanding of ERP systems, and the ability to coordinate and communicate effectively with stakeholders at all levels. The ERP Project Manager will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The ERP Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle. Key responsibilities include developing detailed project plans, managing project scope, and ensuring that all project milestones are met. The successful candidate will have excellent leadership skills, be highly organized, and possess the ability to manage multiple projects simultaneously. They will also be adept at risk management and problem-solving, ensuring that any issues are resolved promptly to keep the project on track. Additionally, the ERP Project Manager will be responsible for training and supporting end-users, ensuring that they are fully equipped to utilize the new system effectively. This role requires a proactive approach, with the ability to anticipate potential challenges and develop strategies to mitigate them. The ERP Project Manager will work closely with IT, finance, operations, and other departments to ensure that the ERP system meets the organization’s needs and enhances overall efficiency and productivity.

Responsibilities

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  • Develop detailed project plans and timelines.
  • Manage project scope and change control processes.
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Ensure that all projects are delivered on-time, within scope, and within budget.
  • Develop and manage a detailed project schedule and work plan.
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Manage relationships with clients and stakeholders.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive project documentation.
  • Track project performance, specifically to analyze the successful completion of short and long-term goals.
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
  • Develop spreadsheets, diagrams, and process maps to document needs.
  • Train and support end-users on the new ERP system.
  • Ensure resource availability and allocation.
  • Measure project performance using appropriate systems, tools, and techniques.
  • Report and escalate to management as needed.
  • Manage the relationship with the client and all stakeholders.
  • Perform other related duties as assigned.

Requirements

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  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven working experience as a project manager in the information technology sector.
  • Solid technical background, with understanding or hands-on experience in software development and web technologies.
  • Excellent client-facing and internal communication skills.
  • Excellent written and verbal communication skills.
  • Solid organizational skills including attention to detail and multitasking skills.
  • Strong working knowledge of Microsoft Office.
  • Project Management Professional (PMP) / PRINCE II certification is a plus.
  • Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
  • Ability to manage multiple projects simultaneously.
  • Strong problem-solving skills.
  • Ability to work under pressure and meet tight deadlines.
  • Experience in risk management and quality assurance.
  • Strong leadership and team management skills.
  • Ability to work independently and as part of a team.
  • Experience in training and supporting end-users.
  • Knowledge of business processes and systems.
  • Ability to anticipate potential challenges and develop strategies to mitigate them.
  • Strong analytical and decision-making skills.

Potential interview questions

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  • Can you describe your experience with ERP systems?
  • How do you handle project scope changes?
  • Can you provide an example of a challenging project you managed and how you overcame the challenges?
  • How do you ensure that a project is delivered on time and within budget?
  • What strategies do you use for risk management?
  • How do you handle conflicts within a project team?
  • Can you describe a time when you had to train end-users on a new system?
  • How do you prioritize tasks when managing multiple projects?
  • What tools do you use for project management?
  • How do you ensure effective communication with stakeholders?
  • Can you describe your experience with project management methodologies such as Agile or Waterfall?
  • How do you measure project success?
  • What is your approach to quality assurance in a project?
  • How do you manage relationships with third-party vendors?
  • Can you describe a time when you had to make a difficult decision during a project?
  • How do you stay updated with the latest trends and technologies in ERP systems?
  • What is your experience with budget management in projects?
  • How do you handle project documentation?
  • Can you describe a time when you had to escalate an issue to management?
  • What is your approach to continuous improvement in project management?
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